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The lead time is real… here’s why:

By September 16, 2016Uncategorized

If you’ve been to our site in the last month you’ve probably noticed a bit of insanity in a reddish colored font on our shopping page. Yes, I’m referring to the delivery time that has increased week by week. 10 weeks, 15 weeks, 18 weeks, 20 weeks, and now 27 weeks. No, we didn’t get hacked, no it’s not an accident. Sadly, this lead time is 100% true. Here’s why:

This picture. We shared one of our iconic Farmhouse Style double kennels on Facebook, like all of our other clients and then suddenly the rumblings began. We woke up to hundreds of requests and inquiries and then knew we had a problem. This photo went viral, reaching over 7,000,000 people on Facebook. The traffic to our site actually jammed up our website for over almost an hour! Thankfully our friends helped us out quickly and got us up and running again.

Farmhouse Grey Top

Here’s the good news. This lead time isn’t permanent! We’re obviously going through some growing pains at the moment and don’t want to see the quality of our product suffer. Soon, B&B Kustom Kennels will have an official headquarters! We plan to break ground in our new facility this October, and hopefully the doors open November here in Colorado. This space, along with hired hands, will alleviate some of the pains of this growth spurt, mainly space.

We look forward to continuing to serve our clients and fans with the quality product they expect (their dogs too). Stay tuned with our Facebook page for future updates.

Thank you for your patience and support in the B&B Kustom Kennels story!

Bethany & Brody
… and Gracie and Pyper.

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Join the discussion 14 Comments

  • Marly Dombrower says:

    Just left you a message about lead times. Then I saw this part of your website. Well, congrats! I think I’ll put my order in and just wait. Use a store-bought crate in the meantime. I’m in Parker too (coincidence or karma?) Wonder if there is anything I can do to help.

  • Lorraine says:

    I came across your website looking for an outdoor large completely enclosed dog kennel as we have coyote problems. While searching, I saw your website with the description of a wooden kennel. I have been searching for the perfect wooden dog kennel and you guys are it. Your craftsmanship looks phenomenal. I will wait for the shipping time to decrease, no rush then place an order. Do you ship to Southern California? My fur child, Zoë is excited for her new kennel as she is not fond of her plain metal wire, as a pup she used to sleep on my bottom book shelf, and now she can have her very own wooden getaway.

  • Renee says:

    Checking to see if you have an update on your lead time? We are patiently standing by for an opportunity to order one of your beautiful kennels.

  • Lorrie says:

    Your work is amazing.. Do you ship to Pennsylvania ??

  • Audrey Delk says:

    A tv stand with an open shelf above the kennel @ least 70 inches wide for six Yorkies. Living room is small and have four crate taken up too much room. Can it be done? Cost? Waiting time?

  • Jim Phipps says:

    Hello, saw increases on lead times on your FB. Was wondering if my original lead time of 15 weeks has changed. Really excited for arrival.

  • Jennifer says:

    I came across your site at the very beginning. It is so awesome that your company is growing! Not surprising though.
    Quality made in the USA!
    Love you guys & we’ll be getting one when we redo our living room!

  • Julia Kelsey-Braun says:

    Congratulations! It truly is the crate that broke the Internet! Julia, Josie and all the Mosscreeker Goldendoodles parents! ?

  • Dawn Edwards says:

    Congratulations on your success! Your kennels are stunning! This is a wonderful problem to have.

    • Melodee says:

      Agreed! Congratulations on your success!! Your product is wonderful. We’ve had ours for a few months now and it is just what we had hoped for & pictured it would be!! I get compliments on it DAILY! WE REFER ALL OUR DOGGIE LOVING FRIENDS TO YOU FACEBOOK PAGE

  • Chris lane says:

    Could these be made in a differnt size. I would love a double one but not as long.

    • Brody says:

      Currently due to our wait time we’re unable to take on modifications and custom projects. We can let you know when that option is available again in the future though!

  • Chris lane says:

    Can you custom size? I would love a double one but not a long.

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