If you’ve been to our site in the last month you’ve probably noticed a bit of insanity in a reddish colored font on our shopping page. Yes, I’m referring to the delivery time that has increased week by week. 10 weeks, 15 weeks, 18 weeks, 20 weeks, and now 27 weeks. No, we didn’t get hacked, no it’s not an accident. Sadly, this lead time is 100% true. Here’s why:
This picture. We shared one of our iconic Farmhouse Style double kennels on Facebook, like all of our other clients and then suddenly the rumblings began. We woke up to hundreds of requests and inquiries and then knew we had a problem. This photo went viral, reaching over 7,000,000 people on Facebook. The traffic to our site actually jammed up our website for over almost an hour! Thankfully our friends helped us out quickly and got us up and running again.
Here’s the good news. This lead time isn’t permanent! We’re obviously going through some growing pains at the moment and don’t want to see the quality of our product suffer. Soon, B&B Kustom Kennels will have an official headquarters! We plan to break ground in our new facility this October, and hopefully the doors open November here in Colorado. This space, along with hired hands, will alleviate some of the pains of this growth spurt, mainly space.
We look forward to continuing to serve our clients and fans with the quality product they expect (their dogs too). Stay tuned with our Facebook page for future updates.
Thank you for your patience and support in the B&B Kustom Kennels story!
Bethany & Brody
… and Gracie and Pyper.
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