With current demand, our current turnaround time is 10-12 weeks. You’ll receive a call about your estimated delivery date. Trust us, it’s worth the wait. Click here to get a Double Doggie Den® faster!.
You will be charged upon ordering on our website. We offer a 30 day refund policy. We do not offer refunds after 30 days because of our long back order. We calculate our back order based on orders we receive.
Standard Curbside/liftgate Delivery:
Delivery is made via semi-truck with liftgate to the curb or end of your driveway. This service does not include handling into a garage, porch, alley, or home. (Some times drivers will help you get your kennel into the garage but it is NOT standard). If the driveway is not accessible via 53′ truck a white glove delivery may be required. Please let us know so we can accommodate your delivery needs.
White Glove Delivery:
White Glove Delivery includes unpacking, waste removal, & ground floor inside delivery with product placement. If additional services are required (ie – second floor/basement delivery, feet assembly, elevator access, apartment building, rural area, etc) please contact us so we can best accommodate your delivery needs.
Absolutely! Once you input your area code there will be a free shipping option.
All of our kennels are built to fit the standard dog pan that comes with the common wire crate (Dog pan not included with purchase). We finish our kennels with a water-based seal to help protect from any “outside elements”.
Here’s a list of pans that fit our Doggie Dens:
Single Doggie Dens & Double Doggie Dens–PetSmart
Small/Medium Den Pan Size-29″L x 18.25″W
Large Den Pan Size-35″L x 21.5″W
XL Den Pan Size-41.5″L x 27.25″W
XXL- Great Dane Den Pan Size-47.5L x 29W
Our kennels are currently made out of natural pine and rebar.
We use an oil-based stain with a water-based polyurethane finish to help your Doggie Den® last a long time.
We charge $50 for custom stains and $200 for paint for Single Kennels and $250 for paint on Double Kennels and Great Dane Dens.
As each Doggie Den® is hand made and shipped fully assembled from our house to yours. It is $200 for our single kennels and $300 for our doubles for standard curbside/liftgate delivery to most parts of the US. Rural areas and limited access areas may require additional charges. In which we will have to charge you the additional shipping cost.
International Orders – We will contact you about additional shipping costs
*White glove delivery option for an additional cost.
**Additional charges for Hawaii and Alaska.
Our kennels will ship fully assembled (except for the feet, they screw on). It will be a curbside/lift gate delivery. We do ship freight. Once your kennel ships we will send you a tracking number and the freight company will call you directly to set up and appointment once it reaches the destination terminal.
If you have purchased a Doggie Den®, we will gladly send you a color sample for $5 each. Unfortunately we are only able to provide samples to clients.
We cannot be liable for chewed up kennels. In our experience we have yet to see a dog chew up a Doggie Den. They love them too much! This helps prevent chewing as well…
*Most pieces of the kennel we can also replace and ship to you.
We use chalk paint and it is significantly more expensive than stain and also takes four times as long to paint.